Ongoing Support

At Jim’s we put Franchisees first, and this is more than a slogan. We believe the relationship between the franchisee and franchisor is a partnership. The Regional Franchisor provides you with support through regular contact and advice on how to effectively manage your business. This will be done through regular phone calls, fast response to your calls, regular meetings and business reviews.

We poll Franchisees each year to check that proper service is being provided, and Franchisees with problems are invited to go direct to our founder, Jim Penman. He regularly gives out his personal phone numbers and Email address, and typically speaks to several Franchisees a week. Jim’s is the only Franchise system in the world that allows Franchisees to change to another Franchisor or even vote them out, if not happy with the service they receive.

Support also comes from fellow Franchisees, who are normally generous with help and advice. Our people are also encouraged to attend meetings and network with Franchisees of other Divisions. Some Franchisees gain more than half of their work in this way.

Build your Future

One unique feature of Jim’s is that a Franchise can grow to any size. There are no restrictions on the number of workers to be employed or vehicles on the road, and Mowing Franchisees have turned over up to a million dollars a year. Nor does this mean any increase in fees, apart from a small charge (around $8) for every lead provided.