Covid alert levels

How Jim’s Mowing is operating under COVID alert levels

With most of New Zealand entering spring 2021 in COVID Alert Level 2, with the exception of Auckland which is in Level 3, the team at Jim’s Mowing want to reassure you that we are doing our best to keep our customers, you and your families, safe.

We understand that we all, as part of the team of 5 million people, must do everything we can to protect one another and eliminate COVID-19 from our communities. And where possible, our franchisees have had at least one vaccination shot.

So, if your lawn needs a mow or you want some work done on your garden, here’s what you can expect from our franchisees at Jim’s Mowing.

Alert Level 4 – Lockdown

While in lockdown in Level 4, our franchisees will not be working. As recommended by the New Zealand government, our franchisees will be staying at home and only going out for food supplies or to get medical attention.

On those occasions where our franchisees do have to leave their household bubble, we will be wearing masks and keeping the 2-metre social distancing rule.

If you do contact us during Lockdown, our team will work our hardest to put you on a schedule to work with once the alert level is lowered.

Alert Level 3 – Restrict

While in Level 3 our Jim’s Mowing franchisees can work and service requests from customers, which means that most of New Zealand can book our services as of September 2021. That said, it’s important to us that we protect our customers, particularly those who might be from more vulnerable communities.

You can expect our services under a Level 3 alert to look a little different. We will be keeping to the 2-metre social distancing rule, so will distance where we do have to communicate with you. Our franchisees will also be wearing masks and using contactless payment options where possible, to minimise the risk of spreading COVID-19.

Alert Level 2 – Reduce

Similar to Level 3, our Jim’s Mowing franchisees will continue to work during Level 2, ensuring we wear masks, observe social distancing, and use contactless payment where possible. We will also be adhering to government advice both at work and at home.

Alert Level 1 – Prepare

With COVID still prevalent overseas, particularly with our neighbours in Australia, it’s up to all of us to continue to be prepared if another outbreak of COVID occurs. As such, like Level 2, our Jim’s Mowing franchisees will continue to social distance, wear masks, and use contactless payment options where reasonable and possible during Level 1.

We care about the safety of our customers and their families, as well as the safety of our franchisees and their families, so you can rest assured that we’re doing our best to protect our communities in our professional and personal lives. Whether you’re in lockdown or not, feel free to give us a call on 0800 545 654 or contact us online and we’ll get out to you as soon as we safely can.